Taxes & Payments

How Taxes Work for Care Seekers


Taxes may apply to your transactions on Relief Care depending on your location, where the care is
delivered, and the nature of the services purchased.


How are taxes calculated?


Depending on your jurisdiction, taxes may apply to:

  • Platform Services: Fees paid to Relief Care (e.g., service fees, booking fees, or subscriptions).
  • Care Services: Payments made to Care Givers (where required by local tax laws)
    The specific tax type and rate depend on your region. You may see:
  • Canada: HST, GST, PST, or QST.
  • United States: State and local Sales Tax.
  • Other Regions: VAT or other consumption taxes.
    When required, taxes are automatically calculated and added at checkout. These will be clearly itemized
    on your receipt or invoice.
    Note: Even if Relief Care is not required to collect tax on a specific transaction, you may still have
    individual obligations, such as self-assessing taxes or business reporting.
    Why did my tax rate change?
    Tax rates may fluctuate for the following reasons:
  • Address Updates: Your billing address or service location was updated.
  • Legislative Changes: Your local or federal government updated tax laws or rates.
  • Taxability Shifts: The tax status of a specific fee or service changed under local rules.
    Relief Care does not set government tax rates; we apply them according to the law.
    Do I need to take action if tax laws change?
    Usually, no. Tax updates are applied automatically to future transactions based on your account
    information. To ensure accuracy, please:
  1. Keep your billing address and business details up to date in your settings.
  2. Save your invoices and receipts for your records.
    Tax Information by Country
  • Canada (GST/HST/PST/QST): Canada uses various tax systems depending on the province or
    territory. Rates are determined by “place-of-supply” rules and your specific transaction details.
  • United States (Sales Tax): Sales tax rules vary by state, city, and county. Relief Care calculates
    applicable sales tax based on your location and the type of fees charged.
    Disclaimer: Relief Care does not provide legal or tax advice. This information is for general guidance only.
    Please consult a qualified tax professional or your local tax authority regarding your specific obligations.

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