Last-Minute Cancellations and No-Shows

Technical Support Last-Minute Cancellations and No-Shows Effective Date: June 23, 2026 Relief Care is time-sensitive work. When a booking is canceled late or someone doesn't show, the other side loses real time, income, and coverage. This article is a plain-language summary. The full, governing terms are in the Relief Care Cancellation Policy, which is incorporated […]

Care Giver taxes and proof of earnings on Relief Care

Healthcare Professionals Care Giver Taxes and Proof of Earnings on Relief Care Effective Date: June 23, 2026 Relief Care is a marketplace. You are not an employee of Relief Care, and Relief Care does not act as your employer for payroll purposes. That means you are responsible for tracking your income and handling your own […]

Taxes & Payments

Care Seekers Taxes & Payments — How Taxes Work for Care Seekers Effective Date: June 23, 2026 Relief Care operates only in the Province of Ontario, Canada. The taxes that may apply to your bookings are Canadian — in practice, this means Ontario HST (Harmonized Sales Tax). What may be taxed? A typical booking has […]

How Relief Care Protects Your Payments

Relief Care is built so Care Seekers can book care without sending money directly to a stranger.Payments follow a controlled flow: pay upfront, service is delivered, then funds are released. The Payment Flow at a Glance What happens when you payWhen a Care Seeker submits payment, Relief Care processes the transaction through secure paymentrails and […]