Healthcare Businesses

Indirect Taxes — HST on Relief Care Charges

Effective Date: June 23, 2026

Relief Care operates only in Ontario, Canada. For your charges, indirect tax means Ontario HST (Harmonized Sales Tax). Whether HST applies depends on the services you purchase.

What parts of a transaction are taxable?

A typical Relief Care booking involves two distinct components, which may be taxed differently:

1. Platform fees — the services you purchase from Relief Care. These are generally taxable under "place-of-supply" rules.
2. Care services — some health care services in Canada are exempt from GST/HST. This depends on the exact nature of the service, the provider's credentials, and other regulatory criteria.

Result: You may see tax applied to the platform fee but not the care service, depending on the specific facts of the booking.

Business Care Seekers

If your organization is registered for GST/HST:

• Your Relief Care invoices will show the HST charged on platform fees.
• You should consult your accounting professional to determine whether you can claim Input Tax Credits (ITCs).

Important considerations

• Exemptions: Do not assume all health care services are tax-free. Exemptions are highly specific to the service type and provider.
• Address accuracy: Indirect taxes are driven by your account details. If you move or change your business location, update your profile immediately so your invoices reflect the correct tax treatment.