What documents or credentials do I need to submit to be verified?

Q: Which specific documents or credentials must care givers submit for verification?
A: Care givers must submit:

  • Government-issued ID
  • Professional license or relevant degrees
  • Any certifications or diplomas required for their specific healthcare profession

Q: Are there different document requirements depending on the healthcare role?
A: Yes, while the overall sign-up process remains consistent, specific document requirements vary depending on the healthcare role, reflecting legal work requirements in Canada.

Q: Is there a preferred format or method for uploading these documents?
A: Documents should be uploaded as clear photos directly through the app during the registration process.

Q: How long does the verification process typically take?
A: The verification process typically takes 3-5 business days. While the app’s basic features are immediately accessible after signing up, the ability to apply for jobs and receive payments becomes available only after successful verification.

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