Indirect Taxes — HST on Relief Care Charges
Healthcare Businesses Indirect Taxes — HST on Relief Care Charges Effective Date: June 23, 2026 Relief Care operates only in Ontario, Canada. For your charges, indirect tax means Ontario HST (Harmonized Sales Tax). Whether HST applies depends on the services you purchase. What parts of a transaction are taxable? A typical Relief Care booking involves […]
Taxes & Payments
Care Seekers Taxes & Payments — How Taxes Work for Care Seekers Effective Date: June 23, 2026 Relief Care operates only in the Province of Ontario, Canada. The taxes that may apply to your bookings are Canadian — in practice, this means Ontario HST (Harmonized Sales Tax). What may be taxed? A typical booking has […]
How to Stay Safe on Relief Care
Safety & Trust How to Stay Safe on Relief Care Effective Date: June 23, 2026 Relief Care connects Care Seekers with Care Givers. While we have robust safety measures, safety also depends on following platform rules and using your own best judgment. Use the checklist below for every booking. Core safety rules Keep communication on […]
Care Giver taxes and proof of earnings on Relief Care
Healthcare Professionals Care Giver Taxes and Proof of Earnings on Relief Care Effective Date: June 23, 2026 Relief Care is a marketplace. You are not an employee of Relief Care, and Relief Care does not act as your employer for payroll purposes. That means you are responsible for tracking your income and handling your own […]
Last-Minute Cancellations and No-Shows
Technical Support Last-Minute Cancellations and No-Shows Effective Date: June 23, 2026 Relief Care is time-sensitive work. When a booking is canceled late or someone doesn't show, the other side loses real time, income, and coverage. This article is a plain-language summary. The full, governing terms are in the Relief Care Cancellation Policy, which is incorporated […]
How Relief Care Protects Your Payments
Relief Care is built so Care Seekers can book care without sending money directly to a stranger.Payments follow a controlled flow: pay upfront, service is delivered, then funds are released. The Payment Flow at a Glance What happens when you payWhen a Care Seeker submits payment, Relief Care processes the transaction through secure paymentrails and […]
How quickly will I be able to start accepting shifts once I sign up?
Q: Is there any onboarding, orientation, or training required before accepting shifts?A: No. Once your submitted documents and licenses are verified, you can immediately start accepting shifts. Q: What factors could delay me from accepting shifts immediately?A: The primary factor that could cause delays is incomplete documentation. Ensure all necessary documents and credentials are fully submitted to […]
What documents or credentials do I need to submit to be verified?
Q: Which specific documents or credentials must care givers submit for verification?A: Care givers must submit: Q: Are there different document requirements depending on the healthcare role?A: Yes, while the overall sign-up process remains consistent, specific document requirements vary depending on the healthcare role, reflecting legal work requirements in Canada. Q: Is there a preferred format or […]
How do i sign up as a care giver on Relief Care?
Q: How can I sign up for Relief Care?A: You can sign up easily through three methods: Q: What are the steps involved in the registration process?A: Registration is quick and straightforward. Simply click “Sign Up” on your chosen platform and enter basic information such as your name, address, phone number, and location. After initial registration, you […]
Relief Care App Launching March 20, 2025 – A Game Changer for Healthcare Professionals!
Relief Care App Launching March 20, 2025 – A Game Changer for Care givers! The wait is over! We are thrilled to announce the official launch of the Relief Care App on March 20, 2025. Designed to revolutionize the way care givers find and book shifts, Relief Care is bringing on-demand flexibility, competitive pay, and […]